Why does my order show as delivered but hasn't arrived?

Modified on Fri, 21 Apr 2023 at 05:23 PM

When you track one of our orders, you may notice a message suggesting that it has been delivered; nevertheless, the shipping courier may have marked an order as delivered when it has not, therefore, delivering happens a few days later. 

If this is your case, please wait for two days to see if the product has truly been delivered; if not, please contact our support team, and we will assist you in tracking the order's current status.

Support Team:

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