Even if the mobile device is covered by a phone case, our products will always work when tapped or scanned by another phone. However, there are a few things you should keep in mind to ensure that the QR and NFC capabilities always work properly.
QR Codes.
Remember that the phone camera is essential for this procedure; thus it does not need to be covered, and if a phone case covers the camera, it will definitely not function.
NFC.
There is a universal rule for NFC with any sort of device that has it, and that is that when a phone case is made of metal, it almost always interferes with the NFC signal; however, most phone cases are not made of metal.
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