Business Insights

Modified on Thu, 07 Dec 2023 at 01:02 PM

The Business Insights section is an Organization Management tool within the platform. This section provides administrators with comprehensive insights into audience connections, detailed metrics on lead generation, in-depth analysis of exchanged contacts, and an overview of standout employee achievements. These tools are designed to empower business decisions.

To access this section, click Organization on the Dashboard's sidebar and then Business Insights.

Within Business Insights, you'll find five different sections:

Timeframe Selector
By clicking on the Timeframe Selector, you can change how the Audience KPIs and Timeframe Performance metrics will calculate their results within a specific timeline.

Audience KPI's
This section gives a summary of different stats from all the users of the Organization. It reflects both their engagement with their audiences and the environmental savings they are causing.

Timeframe Performance
This is also a summary of the previously mentioned stats displayed graphically calculated within the selected timeframe.

Top 3 Members
The stats of the three top members shown in this section are calculated by the chosen timeframe and how they have engaged with their audiences. 

Audience Activity
Lastly, this section shows the recent activity created by the leads of a particular member of the Organization. In the activity and details titles, you can find info on how any lead was created.

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