Our cards do not require energy or batteries to function; nonetheless, there are a few things to keep in mind to ensure they work correctly.
- Your card must be activated and content must be added
- To tap your card via NFC, the prospect's phone must have an NFC chip
- To share your card through QR code, the prospect's phone must be equipped with a QR-enabled native or third-party app
- In order for your Mini-Page or Virtual card to be downloaded/shown onto the prospect's phone, they must have an Internet connection
We recommend reading the following articles if you're interested to learn more about any of the above tips:
- Card activation: https://help.tt.social/support/solutions/articles/72000590063-how-to-activate-a-taptok-card
- Add content to card: https://help.tt.social/support/solutions/articles/72000597630-assign-content-virtual-card-or-mini-page-to-product
- Share card's QR code: https://help.tt.social/support/solutions/articles/72000589643-manage-dynamic-qr-codes
- NFC Troubleshoot: https://help.tt.social/support/solutions/articles/72000563492-my-tapping-is-not-working-what-can-i-do-
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