Lock, or reset a product

Modified on Wed, 07 Dec 2022 at 04:02 PM

How Do I Lock a Product?

If your product is lost or stolen, this feature locks it so no one can use it.

  1. From your Sidebar, click on Physical Product section
  2. Choose the Product to be locked
  3. Click on Manage Product
  4. Click on Lock Product button under your product
  5. Confirm Lock action



How Do I Reset a Product?

If you need to reset your product to factory settings, this function will allow you to restart the activation process.

  1. From your Sidebar, click on Physical Product section
  2. Choose the Product to be reset
  3. Click on Manage Product
  4. Click on Reset Product button under your product
  5. Confirm Reset action



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