Lock, or Reset a Product

Modified on Thu, 2 May at 1:11 PM

How do I Lock a Product?

Locking your product prevents unauthorized use, which is crucial if your product is lost or stolen. Please note that this action cannot be reversed.

1. Navigate to the "Products" section in the Dashboard's Sidebar.

2. Find the product you wish to lock, then click "Manage Product." In the expandable menu, select "Lock Product."

3. On the new screen, confirm by clicking "Lock."

How do I Reset a Product?

Resetting your product to factory settings allows you to restart the activation process. This is helpful if the activation process fails or if you're migrating your product and encountering issues.

1. Go to the "Products" section in the Dashboard Sidebar.

2. Locate the product you want to reset, then click "Manage Product." In the expandable menu, choose "Reset Product."

3. Confirm the reset by clicking "Reset."