How to contact Taptok Support

Modified on Fri, 10 Mar 2023 at 11:54 AM

You can contact our Support Team in a variety of ways. We'll list all of the ways you can contact us below.

Dashboard
To access support options through our Dashboard, click Help & Support in the Sidebar.
Once in the Help & Support Dashboard, you'll see several ways to contact support:
  • Email address and phone number
  • Several Web Chat options
  • Our Social Networks
  • Help Center, here you'll find multiple articles regarding different topics of our platform
  • Submit a ticket
  • Report Issue, this section can be found not only on the Help & Support page but also throughout our Dashboard; take a look at this article for more information on this feature: https://help.tt.social/support/solutions/articles/72000595354-report-an-issue

Website
You can also contact our Support Team by visiting our website at https://taptok.shop/pages/contact
Our Website provides you with the following options:
  • Scroll all the way to the bottom of the page.
  • Click on Contact Us under Resources to find our phone numbers and e-mail addresses for support and sales, or you can fill out the Send Message box.
  • Clicking Support at the top of the screen will give you access to our Help Center as well as the option to submit a Support Ticket.

As a recommendation you can save the following:

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